Persona Trust℠ · Identity proofing for EMRs and EHRs

Identity proofing built for healthcare providers.

Persona Trust℠ completes identity proofing and Know Your Customer (KYC) checks for prescribers registering with their electronic medical record (EMR) or electronic health record (EHR) system, including registration for Electronic Prescribing of Controlled Substances (EPCS).

Choose your EHR provider → See how it works

A live, trained agent on every session. Most sessions finish in minutes.

Truth = Trust

Identity proofing session With a live agent

✓
Application, Section 1National Provider Identifier (NPI) entered
✓
Drug Enforcement Administration (DEA) numberRequired when applying for EPCS
✓
Identification shown to the agentBy phone, or audio and video conference
4
Completed applicationPDF sent to you and forwarded to your EMR or EHR

Verified against government sourcesEncrypted document link

Illustration of the session steps

Live agentTrained and certified to handle personal information

Government sourcesNot self-asserted knowledge-based answers

EPCS readySupports DEA registration for controlled substances

Any webcam devicePC, Mac, iPad, iPhone or Android

Step one

Choose your EHR or EMR provider.

Select the system you are registering with to schedule your identity proofing appointment. Your completed application is forwarded to that provider.

DocVilla

EyeCloudPro

Canvas

Don't see your provider? Contact us and we will tell you whether it is supported.

How identity proofing works

Four steps, one session.

You complete your part of the application online, then confirm your identity with a live agent. The finished application goes to you and to your EMR or EHR.

Technical requirements

A current web browser and a device with a webcam.

PCMaciPadiPhoneAndroid phone

01
Open your encrypted link
You receive an encrypted link to your identity application document.
02
Complete Section 1
Enter your details and your National Provider Identifier (NPI). If you are applying for EPCS, add your Drug Enforcement Administration (DEA) registration number. Sign and submit.
03
Meet your agent
You receive a phone call or an audio and video conference invitation. Show your identification to the agent during verification.
04
Receive your completed application
You receive the completed application as a PDF, and it is forwarded to your EMR or EHR.

Why Persona Trust℠

Identity confirmed against evidence, not answers.

Prescribers carry real authority. The proof behind a registration should hold up the day it is questioned.

01 · AUTHORITY

Government requirement

Federal DEA rules and state EPCS laws require in-person or remote identity proofing for healthcare providers registering with an EMR or EHR.

02 · RISK

Verified, not self-asserted

Identity attributes and credentials are checked against government databases instead of self-asserted knowledge-based authentication (KBA).

03 · AUTHENTICATION

Onboarding and beyond

Persona Trust℠ helps EHR and EMR providers authenticate their users at onboarding and through ongoing account maintenance.

04 · PEOPLE

Live agents

Courteous agents, trained and certified to handle sensitive personally identifiable information (PII), guide every session.

What people say

“Personatrust has been doing ID proofing for the providers on the DocVilla EHR platform for a long time. They are Surescripts Certified and are very easy to reach out to. We highly recommend them to anyone seeking ID proofing services.”

Brian Prisco · Chief Marketing Officer, DocVilla

Credentials

Ready when you are

Schedule your identity proofing appointment.

Choose your EHR or EMR provider to begin. Have your NPI ready, and your DEA registration number if you are applying for EPCS.

Choose your provider →