REMOTE ELECTRONIC IDENTITY PROOFING INSTRUCTIONS

***PLEASE NOTE ALL VIDEO CONFERENCE TRANSACTION ARE RECORDED***

***PLEASE NOTE ALL APPOINTMENT TIMES ARE PACIFIC STANDARD TIME ***


Complete your remote electronic identity proofing transaction in 4 easy steps!


Step 1

To begin click the green "Book Nowbutton to set your appointment for online remote identity proofing with an authorized Notary Public/Trusted Agent choose an agent or choose no preference. Select a time and date. Enter your contact information.


Step 2

Our Notary Public/Trusted Agent will send via email 15 to 30 minutes before your appointment a document link from Persona Trust containing the Applicant Identity Verification Form. Please open the link and complete the form by providing your name, email, then electronically sign and date. Click Submit. The form will be returned to the Notary Public/Trusted Agent.


Step 3

The Notary Public/Trusted Agent will send you a second email containing a video conference invitation. Click on the link input your name and email address and select "Join". Make sure your webcam and speakers are turned on. Once you join the video conference select the audio conference button in the middle of the screen and select "Call Using Computer". If audio does not connect use the toll free number option provided and call to connect audio.


Step 4

You are required to display your identification documents for verification and attest to the correctness of your personal identifiable information. The Notary Public/ Trusted Agent will input your information from your identification documents into the Applicant Identity Verification Form, and electronically sign and date. Notary Public/Trusted Agent will send your completed Applicant Identity Verification Form to the Registration Authority. You will receive the completed identification information application document.pdf link for you to download and retain for your records. Please be advised the document link will expire after 48 hours.


TECHNICAL REQUIREMENTS AND TROUBLESHOOTING INSTRUCTIONS

Supports Internet web browser e.g. Google Chrome, Firefox, Safari, Internet Explorer

Supports PC, Mac, iPads, iPhones, and Android Phones with a digital web camera

Web Cam with 3 megapixels or higher is recommended. To test your web cam prior to meeting, go to www.webex.com/lp/jointest

PC computer (If you have trouble connecting to video conference please turn off your “POP UP” blockers to allow videoconference loading)

Please be advised if you will use a Mac Operating System it may be helpful to click or copy and paste the link below into your URL and download to your prior to your video conference meeting to assist you in connecting:


https://akamaicdn.webex.com/client/WBXclient-T28L10NSP12-16655/mac/intel/webexmc_intel.dmg


If you choose to use your cell phone device download the Cisco Webex Meeting App. Please visit either:

Apple Store @ http://store.apple.com

Google Play @ https://play.google.com


***PLEASE NOTE ALL APPOINTMENTS ARE PACIFIC STANDARD TIME (PST) ***


It's Easy, Fast, Convenient, and Compliant!



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